Documentation & Training Manager

Full Job Specification

Cloudhouse is looking for a technical, dynamic and articulate individual to manage the creation of product documentation, internal and customer facing training material, and deliver this training. As the role grows, we want someone to grow this team and coordinate these activities.

Responsibilites

This person will manage the creation, review, and publication of all user documentation and training materials. He/she will also coordinate and deliver end user training in our Applications Anywhere and Data Anywhere products for Windows Desktop Application delivery. As the work load grows, this manager will be responsible for recruiting and growing the team, managing training schedules, and controlling and approving updates.

A successful applicant will have:

A degree in technical writing or similar field and at least 5 years’ experience in technical writing and technical training development/delivery. He/she must also have a thorough understanding of Windows Applications packaging, delivery, the Registry, and SystemInternals. An understanding of MS SQL client server based desktop applications also required.  Experience with ISO 9001 compliant documentation is a plus. 

Traits we look for:

Detail oriented, articulate, patient, strong written and verbal communications skills, organized, self-motivated, and punctual.

Salary Range:

OTE £50k-£60k +10% bonus

To thank you for sharing your awesomeness, we give you:

  • Company stock options
  • Plenty of holiday: The usual 20 days + public holidays but also an extra 3 days for the Christmas period and another day off for your birthday (or day after if that makes more sense!). Not only that but for every year you work here you'll get yet another day off per year, so basically if you work here till you're 200 you won't have to work at all!
  • Boring but ultimately super useful stuff like private medical insurance, contributed pension, life insurance, critical illness insurance and income protection and even ones I've never heard of like Best Doctors, EmployeeCare and a Health and a Wellbeing Advisory Service. Pretty swish.
  • Working hours compatible with having a life.
  • Personal training budget.
  • Travel season ticket loan, bike storage & shower facilities.
  • Super smart and friendly colleagues.
  • Ability to gorge yourself from our well stocked fruit bowl or with sweets, chocolates, ice creams, coffee or from our rather too tempting booze fridge.

Interested? Then get in touch with us by emailing your CV to info@cloudhouse.com

NO AGENCIES PLEASE

“None of the other technology approaches to globally distribute applications to users had worked for us, Cloudhouse has proved to be the perfect solution for deploying and managing our CAD software worldwide’’.
Responsable des Applications Ingénierie, Vinci